What Ticket Types are there and what do they get me?

General Camping – Bring your own tent and camp for the full weekend in the General Campsite

Premium Camping – Upgrade your camping experience and set up your own tent, with the option to purchase Glamping accommodation in the Premium Campsite which offers more space, premium toilets and showers.

Live-In Vehicle User – Bring a live-in vehicle and stay for the full weekend in the Live-In Vehicle Field.

Pitch & Park – Drive right up to your plot, and camp next to your car for maximum convenience

Weekend No Camping – Access to Friday, Saturday and Sunday.

Day – Entry for the day only. No camping.

Dogs – Dog tickets are available for Weekend no camping, Pitch & Park, Live-In, and day ticket holders.

When Will I Get My Tickets?

Tickets will be emailed in the run up to the festival. If you haven’t received your tickets within 7 days of the event, please manage your order here to download your tickets.

If you didn’t purchase your tickets via our website from See Tickets, please contact your ticket provider directly.

How do I sell my Ticket?

Tickets are non-refundable, however, we have partnered up with Tixel as our official re-sale partner. Tixel provide a safe and easy place for you to sell your ticket to another fan so if you can no longer attend the event, please go to Tixel and follow the prompts.

The name on the ticket does not have to match the person using it, however, re-sale of tickets outside of our official re-sale partner, Tixel, is strictly forbidden and could result in your tickets being cancelled. For more information on re-sale click here.

Need help reselling your ticket? Contact Tixel support here.

Glamping & Pre-Pitched

 

Glamping and Pre-Pitched accommodation is located in a separate Glamping Campsite.

To book, you’ll need to purchase a Premium Camping ticket for each person staying in the accommodation from our ticket page, then book your accommodation separately through our glamping provider Green Yurts. Find more info here.

What are Payment Plans and can I use them?

Payment plans allow you to spread the cost of your ticket across multiple installments.

Payment plan are available on all camping and weekend adult tickets. You will pay the first instalment (plus 100% of all fees) at the time of booking, followed by the remaining instalments according to the schedule provided on the ticket page. Payment Plan tickets can be found on the ticket page.

High Falootin’ VIP Upgrades

The High Falootin’ VIP is located in the Rhinestone arena and gives guests a unique vantage point to watch the action in the main arena.

Kick back into some comfy seating, enjoy a boozy beverage from the dedicated, premium bar with performances from the VIP stage.  

 Be sure to bag yourself a spot around one of the campfires… it’s our little oasis in the midst of the festival.

Guests have access to premium toilets throughout the weekend.

I’m bringing my child/teenager, what ticket do I need?

You will need to select from the following options within each ticket type:

Adult Tickets – for those aged 16+.

Junior Tickets – for those aged 6 to 15.

Child Tickets – for those aged 0 to 5. Child tickets are free of charge but you must add this to your order along with your other tickets for the child to gain admission. Please note, it is your responsibility to check the suitability of the festival (and any specific areas of the festival) for any children in your party, regardless of official age restrictions.

Issues, Changes & Refunds

If you have any ticket issues, including changing or upgrading your ticket type, wrong email address or change of postal address and payment plan problems, please email See Tickets Customer Services directly here.

If you didn’t purchase your tickets via our website from See Tickets, please contact your ticket provider directly.

We do not allow Day ticket swaps, i.e. from Saturday to Sunday, or vice versa.

If your situation has changed and you have tickets that you will no longer use, we recommend that you visit Tixel, our official ticket resale partner.

Live-In Vehicle

A Live-In Vehicle User Ticket needs to be purchased for each person staying in a Live-In Vehicle and each vehicle requires the correct size Live-In Vehicle Pitch. Please also make sure you read our full Live-In Vehicle regulations info here.

We offer three pitch sizes:

Regular Live-In Vehicle Pitch (up to 6 metres) is suitable for live-in vehicles up to 6 metres in length. Max pitch size is 7 x 7m

Large Live-In Vehicle Pitch (6 to 10 metres) is suitable for live-in vehicles from 6 to 10 metres in length. Max pitch size is 7 x 10m

Extra Large Live-In Vehicle Pitch (over 10 metres) is suitable for live-in vehicles over 10 metres in length. Max pitch size is 10 x 13m

If you would like your pitch to have an electrical hook-up, please purchase a Live-In Vehicle Pitch with Power ticket from our Ticket Page.

Regular Live-In Vehicle Pitch with Power is suitable for live-in vehicles under 6 metres in length. Max pitch size is 7 x 7m. Includes a supply of up to 10 amps

Large Live-In Vehicle Pitch with Power is suitable for live-in vehicles from 6 to 10 metres in length. Max pitch size is 7 x 10m. Includes a supply of up to 10 amps

Extra Large Live-In Pitch with Power is suitable for live-in vehicles over 10 metres in length. Max pitch size is 10 x 13m. Includes a supply of up to 16 amps

Official Agents

Our official online ticket outlets are See Tickets, Eventim, Gigantic, Bundl, Ticketweb and Ticketline.
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Please do not buy from an unofficial ticket agent. Tickets bought from unofficial agents are not valid and admission may not be granted to the festival. If you are in doubt as to whether a ticket agent is official, please contact us in advance of the ticket purchase and we will be happy to assist.

How Do I Book Parking?

We have onsite parking available. We encourage you to buy tickets in advance on our ticket page.